Suzanne,an employee at Sound Wave Systems,believes that the firm's warehouse is an unsafe environment due to slippery floors and faulty stair rails.After consulting the employee manual,Suzanne writes a letter about the situation to her immediate supervisor.Suzanne is most likely following the firm's ________.
A) policies
B) strategies
C) missions
D) procedures

Question

Quizplus · Accepted Answer

Policies set broad guidelines, while procedures spell out what to do if a specific situation arises. Procedures indicate how a situation or concern should be handled.

Suzanne,an Employee at Sound Wave Systems,believes That the Firm's Warehouse