Process teams use BPMN diagramming to depict process improvements.
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Q22: Diagrams of suggested improvements are called "as-is"
Q23: Automation means that a computer does an
Q24: Activities of processes that do not involve
Q25: Clearly communicated objectives help process participants better
Q26: Managers should not marry KPIs; they need
Q28: The situation in which the data needed
Q29: Controls help limit wide variations in activities
Q30: A process can be improved by creating
Q31: Information systems can hinder a process by
Q32: One common way to improve an activity
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