The situation in which the data needed for a process activity is available and stored in an accessible location is called an information silo.
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Q23: Automation means that a computer does an
Q24: Activities of processes that do not involve
Q25: Clearly communicated objectives help process participants better
Q26: Managers should not marry KPIs; they need
Q27: Process teams use BPMN diagramming to depict
Q29: Controls help limit wide variations in activities
Q30: A process can be improved by creating
Q31: Information systems can hinder a process by
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