Sanjay is the top executive at a hospital. He is known for being the first person at work in the mornings and the last to leave. Some even say that he seems to live there. He is always accessible by phone, even when on vacation. Last year, he worked meetings to be standing meetings that lasted only 15 minutes. Using Mintzberg's findings, how would you characterize Sanjay?
A) a manager who relies more on written communication than verbal
B) a manager who works long hours at an intense pace
C) a manager who relies more on verbal than written communication
D) a manager whose work is characterized by fragmentation, brevity and variety
E) a manager who is mindful and focused

Question

Quizplus · Accepted Answer

A Manager's Work Is Characterized by Fragmentation, Brevity, and Variety. Only about a 10th of the managerial activities observed by Mintzberg took more than an hour; about half were completed in less than 9 minutes. Phone calls averaged 6 minutes, informal meetings 10 minutes, and desk-work sessions 15 minutes. "When free time appeared," wrote Mintzberg, "ever-present subordinates quickly usurped it."

Sanjay Is the Top Executive at a Hospital