Keith was put on probation for a string of customer complaints about his poor service and professionalism. His supervisor was using ________ power.

Name: Keith was put on probation for a string of customer complaints about his poor service and professionalism. His supervisor was using ________ power.
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Question

Quizplus · Accepted Answer

Coercive power, which all managers have, results from managers' authority to punish their subordinates. Punishment can range from verbal or written reprimands to demotions to terminations.

Keith Was Put on Probation for a String of Customer