________ communication channels develop outside the organizational structure and do NOT follow the chain of command.
A) Informal
B) Vertical
C) Horizontal
D) Customary
E) External

Question

Quizplus · Accepted Answer

Informal communication channels develop outside the formal structure and do not follow the chain of command; they are more spontaneous, can skip management levels, and can cut across lines of authority.

________ Communication Channels Develop Outside the Organizational Structure and Do