This Question Contains Two Parts; Be Sure to Answer Both

This question contains two parts; be sure to answer both.
First, identify and explain the five types of communication barriers.
Next, imagine that you manage the gate agents at a busy international airport. (The gate agents are the people who staff the gates, taking people's tickets, managing the boarding process, and helping to resolve issues with seating.) Describe how the gate agents might encounter each type of barrier, and what you might do to reduce these barriers.