Which of the following is an effective way of dealing with difficult behaviors of employees?
A)Seeking the help of upper management at the first occurance of an undesirable behavior
B)Talking to the employee in private to get his or her side of the story
C)Accentuating the weaknesses and the negative behavior of the employee
D)Avoiding assigning work to employees with difficult behaviors

Question

Quizplus · Accepted Answer

Talking to the employee in private to get his or her side of the story is an effective way of dealing with difficult behaviors. It allows the manager to gain a better understanding of the situation and can help find a resolution that works for both parties. Seeking the help of upper management at the first occurrence of an undesirable behavior may be necessary in some situations, but it should not be the first step. Accentuating weaknesses and negative behavior of the employee is counterproductive as it may cause the employee to feel demotivated and may result in retaliation. Avoiding assigning work to employees with difficult behaviors is not a solution as it may lead to important tasks being left undone.

Which of the Following Is an Effective Way of Dealing