As CEO of UPS,Michael Eskew is transforming the company from a package delivery service to a logistics expert so it can serve as a traffic manager for corporate America.As a transformational manager,what is Eskew doing?

Question

Quizplus · Accepted Answer

Eskew is using intellectual stimulation, which involves encouraging employees to take innovative approaches to problem-solving, in order to transform the company into a logistics expert. This suggests that he is focused on inspiring employees to generate new ideas and think creatively about the future of the business. While he may also be using other management strategies, such as insisting on doing the right thing or using IT for decision-making, these are not mentioned in the given context as central to his transformative approach. Similarly, while creating opportunities for rewards could be part of his approach, it is not explicitly stated in the given information. Therefore, C is the best choice based on the information provided.

As CEO of UPS,Michael Eskew Is Transforming the Company from a Package