Shine Bros.Corp.,a recycling company based in Spencer,Iowa,bought its first Fuchs machine-an MHL 320 scrap handler-in 1998.Since then,the company has bought two additional Fuchs scrap handlers to perform various scrap-handling tasks at its Spencer yard.According to the owners of the company,"We now know the average time between breakdowns." Which characteristic of product quality were the owners describing?
A) reliability
B) serviceability
C) responsiveness
D) consistency
Correct Answer:
Verified
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