Anun bought a television but while setting it up he accidently dropped it. Because it no longer worked, he decided to take it back to the store and tell them that it was broken when he took it out of the box. What is the term for this type of behaviour?

Question

Quizplus · Accepted Answer

Anun is engaging in illegitimate complaining by falsely claiming that the television was already broken when he took it out of the box. This is a form of fraud and can harm the reputation and profits of the store.

Anun Bought a Television but While Setting It Up He