Many turnover costs are hidden in the time demands placed on the many employees who must handle the separation, replacement, and training activities.

Question

Quizplus · Accepted Answer

Turnover costs not only include direct costs such as recruiting and training, but also indirect costs such as lost productivity and increased workload for remaining staff who have to cover for the vacant position or participate in the replacement and training processes. These indirect costs are often hidden and can be substantial.

Many Turnover Costs Are Hidden in the Time Demands Placed