department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.An analyst wanting to know whether to add a fourth operator or downsize to two operators would be helped by using queuing theory analysis.

Question

Quizplus · Accepted Answer

Queuing theory analysis can help in determining the optimum number of operators required to keep the department running smoothly by analyzing the arrival rate and service rate of the machines and the operators' efficiency. With this information, the analyst can make an informed decision on whether to add a fourth operator or downsize to two operators, depending on the workload and demand.

Department of 25 Machines Is Kept Running by Three Operators