Desmond is an account executive at a small accounting firm.Over the years,his performance has dipped gradually.One day,his manager summons him and tells him that his performance is being monitored.The manager further warns Desmond that if he fails to improve his productivity,he may have to lose his job. Surprisingly,after one month,performance reviews indicate a drastic improvement in Desmond's productivity.
Desmond's performance can be best explained by the

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where an individual's behavior or performance improves simply because they are aware that they are being observed or monitored. In this scenario, Desmond's manager warned him that his performance was being monitored, and as a result, Desmond may have felt pressured to perform better, leading to the observed improvement in productivity.

Desmond Is an Account Executive at a Small Accounting Firm