Luci has worked as a customer service representative for two years.She believes that this job has improved her ability to cope with a variety of stressful situations and is confident in her ability to do so.Luci is exhibiting which of the following personality traits?

Question

Quizplus · Accepted Answer

Luci's belief in her ability to cope with stressful situations is indicative of self-efficacy, which is a personality trait characterized by confidence in one's ability to handle challenging tasks or situations. Type A and Type B are personality types related to behavior and attitudes, while low self-esteem is the opposite of self-efficacy, characterized by a lack of confidence in one's abilities.

Luci Has Worked as a Customer Service Representative for Two