Instead of explaining the reason for a company policy when giving bad news,a more effective approach is to be to explain the policy.

Question

Quizplus · Accepted Answer

The question seems to be stating the opposite of what is actually true. Instead of just explaining the company policy, it is more effective to explain the reason behind the policy when delivering bad news. This helps employees or customers understand the rationale behind the decision and can increase acceptance or understanding of the situation.

Instead of Explaining the Reason for a Company Policy When