When the control process indicates that an employee's performance is falling far short of achieving desired results, the first step for managers is usually to inform the employee of possible disciplinary actions.

Question

Quizplus · Accepted Answer

The first step for managers should not be to jump to disciplinary actions. Instead, managers should initiate a conversation with the employee to understand the reasons for the poor performance and try to find solutions to improve it. Disciplinary actions should be considered as a last resort if all other efforts have failed.

When the Control Process Indicates That an Employee's Performance Is