What type of departmentalization divides groups based on the kinds of customers a company serves, which helps companies focus on specific needs of customer groups?

Question

Quizplus · Accepted Answer

Customer departmentalization is the type of departmentalization that divides groups based on the kinds of customers a company serves. This helps companies focus on specific needs of customer groups and provide better customer service. Product departmentalization divides groups based on the products or services offered by the company, geographical departmentalization divides groups based on the geographic regions where the company operates, and functional departmentalization divides groups based on the functions or tasks performed within the company.

What Type of Departmentalization Divides Groups Based on the Kinds