If a firm wants to be more responsive to the needs of its customers, what type of organization should it adopt?

Name: If a firm wants to be more responsive to the needs of its customers, what type of organization should it adopt?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A decentralized organization is best suited for being more responsive to the needs of its customers. In a decentralized organization, decision-making authority is delegated to lower levels, which allows for quicker responses to customer needs and market changes.

If a Firm Wants to Be More Responsive to the Needs