Lindsey suspected that her sales team might be suspicious of some proposed new expense account rules, so she started her weekly meeting by describing a situation in which an employee was unable to claim a legitimate reimbursement because of the current policies. She used this story to explain why management believed it was time to try something different. This opening was an effective way to introduce her message.

Question

Quizplus · Accepted Answer

By starting with a relatable scenario, Lindsey was able to capture her team's attention and frame the new expense account rules in a positive light as a solution to a current problem. This is an effective way to introduce a potentially sensitive topic and garner support from her team.

Lindsey Suspected That Her Sales Team Might Be Suspicious of Some