Question 1

What is a graphical display of patterns and complex relationships in large amounts of data?
A)visualization
B)model
C)table
D)digital spreadsheet

Accepted Answer

Visualizations produce graphical displays of patterns and complex relationships in large amounts of data.

Question 2

How does a DSS typically differ from an EIS?
A)EIS requires data from external sources to support unstructured decisions; DSS typically use internal sources to support semistructured decisions.
B)DSS typically use external sources, and EIS use internal sources to support decisions.
C)DSS never use external sources.
D)EIS always use internal sources to support structured decisions.

Accepted Answer

DSS (decision support system) differs from EIS (executive information system) primarily because EIS require data from external sources to support unstructured decisions where DSS typically use internal sources to support semistructured decisions.

Question 3

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making. What is the primary difference between OLTP and OLAP?
A)OLTP is used at the operational level; OLAP is used at the managerial level
B)OLTP is used to capture transactional and event data; OLAP is used to manipulate information
C)OLTP is used to support structured decisions; OLAP is used to support semistructured decisions
D)All of these are correct.

Accepted Answer

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information.It is used at the operational level and to support structured decisions.Online analytical processing (OLAP) is the manipulation of information to create business intelligence in support of strategic decision making.It is used at the managerial level and to support semistructured decisions.

Question 4

Which of the following is a potential feature of a digital dashboard?
A)a hot list of KPIs refreshed every 15 minutes
B)a running line graph of planned versus actual production for the past 24 hours
C)a graph of stock market prices
D)All of these are correct.

Accepted Answer

All of these are potential features of a digital dashboard.

Question 5

Which of the following does not represent a category of AI?
A)genetic algorithms
B)neural networks
C)expert systems
D)consolidation

Accepted Answer

The five most familiar AI systems are 1) expert systems, 2) neural networks, 3) genetic algorithms, 4) intelligent agents, and 5) virtual reality.Consolidation is a category of a digital dashboard.

Question 6

What types of business decisions would an EIS use AI for?
A)semistructured decisions
B)multistructured decisions
C)structured decisions
D)unstructured decisions

Accepted Answer

Executive information systems utilize artificial intelligence to support unstructured strategic decision making.

Question 7

Which of the following business ideas is not using AI?
A)Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million.
B)McDonald's unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
C)Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters.
D)Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.

Accepted Answer

Artificial Intelligence simulates human thinking and behavior such as the ability to reason and learn.Its ultimate goal is to build a system that can mimic human intelligence.

Question 8

Which of the following is an example of an intelligent system?
A)the firefighter robot that can extinguish flames at chemical plants
B)Shell Oil's Smart Pump robot that pumps gas for the customer
C)a robot that cleans and sweeps at a local airport
D)All of these are correct.

Accepted Answer

Intelligent systems are various commercial applications of artificial intelligence.They perform numerous business functions such as 1) performing tasks to boost productivity in factories by monitoring equipment and signaling when preventative maintenance is required, 2) at Manchester Airport, the robot cleaner alerts passengers to security, nonsmoking areas, and cleans the floors daily, 3) Shell Oil's Smart Pump keeps drivers in their cars, while the robot pumps gas, 4) Matsushita's courier robot navigates hospital hallways, delivering files and supplies, and 5) the firefighter robot that can extinguish flames at chemical plants.

Question 9

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?
A)calculate the highest potential profits
B)calculate employee benefit payments
C)use this as an extension for a digital dashboard
D)create production schedules

Accepted Answer

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints. By changing revenue and cost variables in an optimization analysis, managers can calculate the highest potential profits.

Question 10

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?
A)OLTP
B)Executive Information System (EIS)
C)Transaction Support System (TSS)
D)Decision Support System (DSS)

Accepted Answer

An EIS or executive information system is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation, and insight.

Question 11

Executives of a company deal less with details of the operational activities and more with the higher meaningful aggregations of information, or "coarser" information.What refers to the level of detail in the model?
A)drill-down
B)visualization
C)granularity
D)consolidation

Accepted Answer

Granularity refers to the level of detail in the model or the decision-making process.

Question 12

What rotates data to display alternative presentations of the data?
A)drill-down
B)sensitivity analysis
C)what-if analysis
D)pivot

Accepted Answer

Pivot rotates data to display alternative presentations of the data.

Question 13

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal, such as a desired level of output?
A)solutions-based analysis
B)optimization system
C)goal-seeking analysis
D)revenue analysis

Accepted Answer

A goal-seeking analysis works in reverse to what-if and sensitivity analysis, and finds the inputs necessary to achieve a goal such as a desired level of output.

Question 14

What is slice-and-dice capability?
A)involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)the ability to look at information from different perspectives
C)enables users to get details, and details of details, of information
D)finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Slice-and-dice capability is the ability to look at information from different perspectives.

Question 15

What is drill-down capability?
A)involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)the ability to look at information from different perspectives
C)enables users to get details, and details of details, of information
D)finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Drill-down enables users to get details, and details of details, of information.

Question 16

What is consolidation?
A)involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)the ability to look at information from different perspectives
C)enables users to get details, and details of details, of information
D)finds the inputs necessary to achieve a goal, such as a desired level of output

Accepted Answer

Consolidation involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.

Question 17

Artificial intelligence stimulates human thinking and behavior, such as the ability to reason and learn. What is the ultimate goal of AI?
A)to build an intelligent system
B)to build an intelligent agent
C)to build a system that can mimic human intelligence
D)to build a system that can mimic an expert agent

Accepted Answer

The ultimate goal of AI is to build a system that can mimic human intelligence.

Question 18

What is a common tool used to support visualizations and that tracks KPIs and CSFs by compiling information from multiple sources?
A)models
B)digital dashboards
C)neural networks
D)verified graphs

Accepted Answer

Digital dashboards track KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs.

Question 19

What is pivot?
A)involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)rotates data to display alternative presentations of the data
C)enables users to get details, and details of details, of information
D)finds the inputs necessary to achieve a goal such as a desired level of output

Accepted Answer

Pivot rotates data to display alternative presentations of the data.

Question 20

What compiles information from multiple sources and tailors it to meet user needs?
A)drill-down
B)sensitivity analysis
C)what-if analysis
D)digital dashboard

Accepted Answer

Digital dashboards compile information from multiple sources and tailor it to meet user needs.

Quiz 2: Decisions and Processes: Value Driven Business

What is a graphical display of patterns and complex relationships in large amounts of data?

How does a DSS typically differ from an EIS?

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making. What is the primary difference between OLTP and OLAP?

Which of the following is a potential feature of a digital dashboard?

Which of the following does not represent a category of AI?

What types of business decisions would an EIS use AI for?

Which of the following business ideas is not using AI?

Which of the following is an example of an intelligent system?

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Executives of a company deal less with details of the operational activities and more with the higher meaningful aggregations of information, or "coarser" information.What refers to the level of detail in the model?

What rotates data to display alternative presentations of the data?

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal, such as a desired level of output?

What is slice-and-dice capability?

What is drill-down capability?

What is consolidation?

Artificial intelligence stimulates human thinking and behavior, such as the ability to reason and learn. What is the ultimate goal of AI?

What is a common tool used to support visualizations and that tracks KPIs and CSFs by compiling information from multiple sources?

What is pivot?

What compiles information from multiple sources and tailors it to meet user needs?