If at all possible, the salesperson should avoid using open questions since they do not stimulate the client to provide much information.

Question

Quizplus · Accepted Answer

This statement is incorrect. Open-ended questions encourage clients to provide more detailed and descriptive answers, thereby enabling the salesperson to understand the client’s needs and preferences better. Hence, it is essential to use open questions during the sales process.

If at All Possible, the Salesperson Should Avoid Using Open