The nurses at First Baptist Hospital wear uniforms that are rented from a local supplier. The nurses want a new style of uniform that is unavailable from the present supplier. Nurses Rosen and Brown have asked Delphi Suppliers to provide them with sample uniforms. They will pick out the style that they like best and present the alternatives to the other nurses who will vote on the one they like best. In terms of the buying center, what roles did Nurses Rosen and Brown assume?
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