Did Kim Make a Mistake When She Told a Potential

Did Kim make a mistake when she told a potential customer that her competitor's products were flimsy and poorly made?

A) Yes, if the Federal Trade Commission ever learns of her lack of discretion.
B) No, because customers don't believe what salespeople tell them.
C) Yes, if the potential customer had ever bought the competitor's products, it could be regarded as a criticism of their judgment.
D) No, she was trying to make a sale.
E) She shouldn't worry about it if that is part of her sales presentation.