Which of the following is the best example of a performance goal?
A)to increase the number of cold calls from 10 per month to 12 per month
B)to make more sales calls using the telephone
C)to increase the amount of sales revenue generated by 10 percent
D)to increase the number of sales made relative to the number of sales calls made
E)to increase the number of customer accounts relative to the number of cold calls made

Question

Quizplus · Accepted Answer

A performance goal should be specific and measurable, and C is the only option that meets both criteria. Increasing sales revenue by 10% is a clear target that can be tracked and evaluated. The other options are either too vague (B, D, E) or not particularly meaningful (A).

Which of the Following Is the Best Example of a Performance