An "empowered" workforce
A)increases hidden costs.
B)improves quality and service.
C)maintains personal power at top levels.
D)applies socialized power to lower levels.
E)all of the above

Question

Quizplus · Accepted Answer

Empowering the workforce typically leads to increased motivation and engagement, which in turn leads to improved quality and service. There may be a cost associated with providing training and resources to enable empowerment, but it is not necessarily a hidden cost. Empowerment should not be used to maintain personal power at the top levels, nor should it involve the application of socialized power to lower levels.

An "Empowered" Workforce