Total quality management is a way of managing in which everyone is committed to the continuous improvement of his or her part of the operation.

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach that involves everyone in an organization working towards the continuous improvement of products, services, and processes. TQM encourages participation and empowerment of all employees, not just those in management positions, to improve quality and customer satisfaction.

Total Quality Management Is a Way of Managing in Which