How would marketers most likely benefit from the consumer's right to be heard?

Question

Quizplus · Accepted Answer

The consumer's right to be heard allows for feedback and complaints to be brought to the attention of the company. This information can be used to improve the products and services offered by the company, which in turn can benefit the marketers. By meeting consumer needs and expectations, marketers are more likely to retain customers and acquire new ones through positive word-of-mouth advertising.

How Would Marketers Most Likely Benefit from the Consumer's Right