Human Resources Selection (Scenario)
Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates.
-A job analysis reveals that the front-line employees are performing routine work.Denise recommends ________ as a selection device because they are the most valid predictor for this type of work.
A)work samples
B)written tests
C)situational interviews
D)intelligence tests

Question

Quizplus · Accepted Answer

Work samples provide the most valid predictor for routine work as they allow the employer to observe the candidate's actual work performance in a simulated or real work setting. Written tests, situational interviews, and intelligence tests may not accurately measure the specific skills and abilities needed for the job. Therefore, work samples are the best choice for selection in this scenario.