Changing Jobs (Scenario)
Marty sat in his favourite chair at home and pondered his work situation. The funding in his division had been cut by 25 percent, but the production goals were 10 percent higher! Something had to change, and he knew it was his job to figure out how to make the goals achievable. He decided to try to improve the way that tasks are combined into each job. First, he needed to know how many tasks there were to each job and how frequently each task was repeated. He also knew that because of the funding cut, people were going to be asked to expand their jobs horizontally. But he also felt that to balance this he should expand the jobs vertically by adding planning and evaluating responsibilities. Together, even though the employees were clearly being asked to contribute more, he felt they would have a greater degree of control over their work. Neither managers nor employees looked forward to this coming year, but it was "do or die" situation!
-Expanding the jobs vertically by adding planning and evaluating responsibilities is an approach called job ________.

Question

Quizplus · Accepted Answer

Job enrichment is the approach of expanding jobs vertically by adding planning and evaluating responsibilities to balance the horizontal expansion of job tasks. Job enlargement refers to horizontal expansion of job tasks. Job scope and design are not appropriate terms in this context.

Changing Jobs (Scenario) Marty Sat in His Favourite Chair at Home and Pondered