Information that flows from lower to higher levels in the organization's hierarchy is referred to as
A) Downward communication.
B) Vertical communication.
C) Upward communication.
D) Horizontal information.
E) One-way communication.

Question

Quizplus · Accepted Answer

Upward communication travels from lower to higher ranks in the hierarchy. It is important because management gains a more accurate picture of subordinates' work, accomplishments, problems, plans, attitudes, and ideas. Also, employees can relieve some of their frustrations, achieve a stronger sense of participation in the enterprise, and improve morale.

Information That Flows from Lower to Higher Levels in the Organization's