Question 1

The human resources director at Clear Eyes was instructed to provide data on the number of minorities working there, their positions within the company, and the date that each was hired. It would appear that top management wants to

Accepted Answer

A step in cultivating diversity is to routinely assess the organization's workforce, culture, policies, and practices in areas such as recruitment, promotions, benefits, and compensation.

Question 2

An organization that is marked by an absence of prejudice and discrimination and by low levels of intergroup conflict is known as a

Accepted Answer

The multicultural organization is marked by an absence of prejudice and discrimination and by low levels of intergroup conflict. Such an organization creates a synergistic environment in which all members contribute to their maximum potential and the advantages of diversity can be fully realized.

Question 3

The assumption that "we are all the same," otherwise known as the melting pot myth, illustrates which diversity assumption?

Accepted Answer

According to Table 11.7, homogeneity is the melting pot myth, or "we are all the same."

Question 4

The assumption that there is "only one way" and that no other way of living should be recognized illustrates which diversity assumption?

Accepted Answer

According to Table 11.7, parochialism has an only-one-way myth: "Our way is the only way. We do not recognize any other way of living or working."

Question 5

In monolithic organizations,

Accepted Answer

A monolithic organization is highly homogeneous in terms of its employee population. Minority group members must adopt the norms of the majority to survive.

Question 6

Which of the following most likely demonstrates top management support and commitment to managing diversity?

Accepted Answer

Obtaining top management's leadership and commitment is critical for diversity programs to succeed. Managers' compensation can be linked directly to accomplishing diversity goals.

Question 7

Organizations that are considered pluralistic would be characterized by which of the following?

Accepted Answer

Pluralistic organizations have a more diverse employee population than monolithic ones, and take steps to involve persons from different backgrounds. Yet these employees are not as fully integrated as in multicultural organizations.

Question 8

Typically the two components of diversity training are

Accepted Answer

The majority of U.S. organizations sponsor some sort of diversity training. Typically diversity training has two components: awareness building and skill building.

Question 9

The NBA currently has the highest percentage of minority vice presidents and league office managers in the history of men's sports. NBA spokesperson Brian McIntyre reports that this is business as usual for the organization. He says NBA commissioner David Stern "has long felt that a diverse workplace is the only workplace." This best illustrates which of the following components of an organization's diversity plan?

Accepted Answer

Obtaining top management's leadership and commitment is critical for diversity programs to succeed. Otherwise the rest of the organization will not take the effort seriously.

Question 10

Identifying and reducing hidden biases toward minority groups are the basic goals behind

Accepted Answer

Diversity training programs attempt to identify and reduce hidden biases and develop the skills needed to manage a diversified workforce effectively.

Question 11

An organization that values cultural diversity and is willing to utilize and encourage diversity is an organization that would be referred to as

Accepted Answer

The multicultural organization is one that values cultural diversity and seeks to utilize and encourage it.

Question 12

An organization that has very little cultural integration of diverse workers

Accepted Answer

A monolithic organization has very little cultural integration; in other words, it employs few women, minorities, or any other groups that differ from the majority.

Question 13

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a

Accepted Answer

A pluralistic organization is one that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds.

Question 14

An organization that fully integrates minority group members, both formally and informally, is called a(n)

Accepted Answer

In contrast to the pluralistic organization, which fails to address the cultural aspects of integration, multicultural organizations fully integrate minority group members both formally and informally.

Question 15

Integrating diversity into a corporate mission statement, providing adequate funding for diversity efforts, and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Accepted Answer

Obtaining top management's commitment is critical for diversity programs to succeed. To communicate it to all employees, the firm can incorporate preferred attitudes about diversity into the corporate mission, strategic plans, and objectives. Adequate funding must be allocated to the diversity effort to ensure success. Also, top management should participate in diversity programs and make participation mandatory for all managers. Some organizations have established corporate offices or committees to coordinate the companywide diversity effort.

Question 16

A more appropriate assumption than ethnocentrism, which instead states that "our way is one possible way," is

Accepted Answer

According to Table 11.7, culture contingency assumes that "our way is one possible way" and that there are many different and equally good ways to reach the same goal.

Question 17

According to Malcolm Forbes, diversity is

Accepted Answer

The following quotation is attributed to Malcolm Forbes: "Diversity: the art of thinking independently together."

Question 18

Awareness building is designed to

Accepted Answer

Awareness building is designed to increase recognition of the meaning and importance of valuing diversity.

Question 19

Oxana was recently passed up for promotion. She was told that management was looking for someone who was more aggressive to fill the position. Oxana's coworkers were surprised because she has a reputation for getting things done. She later overheard one of the managers saying that he did not believe she was committed to her career since "she, like most women, leaves work every day at 5:00 sharp." It might appear that Oxana's employer has made a mistake regarding

Accepted Answer

Stereotypes are usually negative or condescending. Women may be stereotyped as not dedicated to their careers.

Question 20

A monolithic organization is ________ in terms of its employee population.

Accepted Answer

The answer of A monolithic organization is ________ in terms...

Quiz 11: Managing the Diverse Workforce