The basic planning process goes in one direction: into the future.
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Q1: Operational plans may have a time horizon
Q3: An organization's mission statement describes the organization's
Q9: Today's senior executives resist involving lower-level managers
Q10: Goals should be general rather than specific
Q11: The planning model is often hierarchical, with
Q12: There are four key drivers of a
Q13: Operational planning identifies the specific procedures and
Q17: Strategic goals are major targets or end
Q18: Tactical plans contain a medium level of
Q18: The final step in the formal planning
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