There are four key drivers of a firm's long-term success: people, processes, customer value, and growth in financial assets.

Question

Quizplus · Accepted Answer

The strategy map illustrates the four key drivers of a firm's long-term success: the skills of its people and their ability to grow and learn; the effectiveness of its internal processes; its ability to deliver value to customers; and ultimately its ability to grow its financial assets.

There Are Four Key Drivers of a Firm's Long-Term Success