As a manager at Prescott Fine Jewelry (PFJ), Jerald Walker spends much of his time coaching new sales managers and making sure that information coming from headquarters reaches the PFJ branches so they will be successful. Jerald would best be described as a(n)

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Tactical managers are responsible for translating the general goals and plans developed by strategic managers into more specific objectives and activities. The role of the middle manager is to be an administrative controller who bridges the gap between higher and lower levels.

As a Manager at Prescott Fine Jewelry (PFJ), Jerald Walker