Question 1

Compare the two different operations cycles if an organization wants to focus on differentiated markets or on low price.

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Question 2

What is the root concept of value chain analysis.

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Question 3

What is a key weapon for operations managers in their quest to continually improve the efficiency and effectiveness of the organization's operations cycle,while,at the same time,striving to reduce the costs incurred?

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Question 4

How should small organizations develop sustainable competitive advantages

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Question 5

Organizations must tailor their outbound logistics to the needs of their customers,ensuring that the expectations of these customers are met,and that the right product is delivered to the right place at the right time for the right price.

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Question 6

Explain operations management including the three categories of responsibility.

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Question 7

What is the "Value Chain" concept and who first proposed it?

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Question 8

How is the Six Sigma approach different from TQM?

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Question 9

Organizations must tailor their customer service to the needs of their customers,ensuring that the expectations of these customers are met,and that the right product is delivered to the right place at the right time for the right price.

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Question 10

Organizations must tailor their operations to the needs of their customers,ensuring that the expectations of these customers are met,and that the right product is delivered to the right place at the right time for the right price.

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This statement emphasizes the importance of customer-centric operations and meeting customer expectations.

Question 11

How does a small business owner seek to tackle the need to create as efficient an operation as is possible?

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Question 12

Explain the operations cycle and provide an example of its use for a strategic intent like differentiated products.

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Question 13

Explain why operations management goes beyond the ability of a company to control and improve its business processes?

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Question 14

Organizations must tailor their inbound logistics to the needs of their customers,ensuring that the expectations of these customers are met,and that the right product is delivered to the right place at the right time for the right price.

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Question 15

Explain he interconnectivity of these three business system components.

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Question 16

Explain Product/Service Management.

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Quiz 9: Managing and Leading the Organizations Talent