What is an organization performing when it asks questions such as "which customers are at risk of leaving"?
A) CRM reporting
B) CRM analyzing
C) CRM processing
D) CRM predicting
Correct Answer:
Verified
Q2: What can analytical CRM modelling tools discover?
A)
Q6: CRM involves managing all of the following
Q9: Which of the following operational CRM technologies
Q11: An organization that uses the RFM formula
Q18: Which of the following represents operational CRM?
A)
Q46: Which question below represents a CRM analyzing
Q48: Which question below represents a CRM predicting
Q51: What is an organization performing when it
Q54: Which of the following is not one
Q57: Which question below represents a CRM reporting
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