Which part of the value chain includes firm infrastructure, human resources management, technology development, and procurement?
A) Primary value activities
B) Secondary value activities
C) Support value activities
D) None of the above

Question

Quizplus · Accepted Answer

Support value activities consist of firm infrastructure, human resources management, technology development, and procurement. These support activities do not directly generate revenue but are crucial for the success of primary value activities. Primary value activities are inbound logistics, operations, outbound logistics, marketing and sales, and service. Secondary value activities consist of procurement, technology development, and human resources management, which can be used to support primary and support activities.

Which Part of the Value Chain Includes Firm Infrastructure, Human