Question 1

_______________________________ are autonomous groups of employees who are responsible for a set of job tasks as well as routine maintenance tasks.

Accepted Answer

The answer of _______________________________ are autonomous groups of employees who...

Question 2

_______________________________ provide a forum for workers to make suggestions about how to improve productivity and quality through regular group meetings with supervisors.

Accepted Answer

The answer of _______________________________ provide a forum for workers to...

Question 3

The ability to change production methods,technology,and work organization is known as ______________________________.

Accepted Answer

The answer of The ability to change production methods,technology,and work...

Question 4

___________________ was a well-known joint labor-management initiative that introduced extensive self-directed work teams to the auto industry.

Accepted Answer

The answer of ___________________ was a well-known joint labor-management initiative...

Question 5

Detailed systems of narrow job classifications are a barrier to _______________________ flexibility.

Accepted Answer

The answer of Detailed systems of narrow job classifications are...

Question 6

A _______________________________ motivates workers to make suggestions for process improvement by promising some of the savings due to reduced labor and nonlabor costs will be paid to employees in the form of a bonus.

Accepted Answer

The answer of A _______________________________ motivates workers to make suggestions...

Question 7

_______________________________ emphasizes just in time production,the smooth flow of materials,teamwork,and off-line quality circles to deliver continuous process improvement.

Accepted Answer

The answer of _______________________________ emphasizes just in time production,the smooth...

Question 8

Skill based pay systems and flat organizational structures are likely to increase __________________ flexibility.

Accepted Answer

The answer of Skill based pay systems and flat organizational...

Question 9

The ability to change labor utilization through varying work hours or the number of employees is known as _______________________________.

Accepted Answer

The answer of The ability to change labor utilization through...

Question 10

Standardized wages tied to jobs rather than individuals,reduces ______________________flexibility.

Accepted Answer

The answer of Standardized wages tied to jobs rather than...

Question 11

The ability to easily shift workers into different jobs in response to changing customer demands and production needs is known as _______________________________.

Accepted Answer

The answer of The ability to easily shift workers into...

Question 12

Work rules that limit the use of part-time or temporary employees limit _______________________ flexibility.

Accepted Answer

The answer of Work rules that limit the use of...

Question 13

_______________________________ is an example of a continuous process improvement strategy in which statistical methods to measure defects guide efforts at constantly improving the quality of manufactured products and customer service.

Accepted Answer

The answer of _______________________________ is an example of a continuous...

Question 14

In the 1970s,concern with a growing level of worker dissatisfaction led to _______________________________ programs which focused on improving the work environment and the nature of employee-supervisor relations.

Accepted Answer

The answer of In the 1970s,concern with a growing level...

Question 15

_______________________________ is a strategy for regaining competitive advantage by creating a corporate culture of constant change and small improvements.

Accepted Answer

The answer of _______________________________ is a strategy for regaining competitive...

Question 16

Whereas continuous process improvement focuses on small,incremental change,_______________________________ introduces a one-time,large improvement in business processes.

Accepted Answer

The answer of Whereas continuous process improvement focuses on small,incremental...

Question 17

_______________________________ are a set of mutually supporting human resources practices that combine flexibility with employee involvement in decision making.

Accepted Answer

The answer of _______________________________ are a set of mutually supporting...

Question 18

Continuous process improvement is often associated with a Japanese management style known as _______________________.

Accepted Answer

The answer of Continuous process improvement is often associated with...

Question 19

Pressuring the union and employees to accept wage and work rule concessions is known as a ____________strategy.

Accepted Answer

The answer of Pressuring the union and employees to accept...

Question 20

The ability to make compensation responsive to changes in competitive pressures and organizational performance is known as ______________________________.

Accepted Answer

The answer of The ability to make compensation responsive to...

Quiz 10: Flexibility, Empowerment, and Partnership