Veronica,a Sales Manager at West Wind Apparel Company,is Reviewing the Performance

Veronica,a sales manager at West Wind Apparel Company,is reviewing the performance of her team.She observes that one of her subordinates,Melissa,has performed poorly in the last quarter.When giving Melissa a negative performance review,Veronica should ensure that she

A) sugarcoats the bad news by placing it between compliments.
B) focuses on Melissa's attitudes and intentions.
C) uses primarily a backward-looking tone.
D) asks for Melissa's perspectives on her poor performance.
E) uses an accusatory or a confrontational tone.