To be effective,it is most important that a bad-news message should ________.
A) explain the reasons behind the bad news
B) anticipate the reaction of the audience
C) clearly state the desired outcome
D) soften the impact of the news as much as possible
E) include an apology
Correct Answer:
Verified
Q3: Of all the features in your message,the
Q4: Which of the following questions should be
Q5: In the context of sharing bad news,a
Q6: Both the direct and indirect organizational methods
Q7: Which of the following is an advantage
Q9: If a company must share bad news
Q10: If you want to encourage your audience
Q11: Which of the following questions is a
Q12: Using email to communicate bad news _.
A)is
Q13: To share some important bad news with
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