Which of the following questions is a part of the analyzing stage of the ACE process for delivering bad news?
A) Have I avoided legal complications?
B) Is the bad news stated clearly and sensitively?
C) Should I include an apology?
D) Should I begin with the bad news or lead up to it?
E) How can I clearly phrase the bad news?
Correct Answer:
Verified
Q6: Both the direct and indirect organizational methods
Q7: Which of the following is an advantage
Q8: To be effective,it is most important that
Q9: If a company must share bad news
Q10: If you want to encourage your audience
Q12: Using email to communicate bad news _.
A)is
Q13: To share some important bad news with
Q14: If your audience is expecting to hear
Q15: One of the goals of delivering bad
Q16: When preparing to deliver bad news,the audiences'
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