When preparing to deliver bad news,the audiences' reaction ________.
A) will not greatly impact the content that you develop for your message
B) will always be the same-angry and disappointed-so no additional analysis on this subject is necessary
C) can be exactly predicted using the ACE process
D) should be anticipated by thinking about the situation from their perspective
E) will vary so much from case to case that it is not worth the effort to try to determine it
Correct Answer:
Verified
Q11: Which of the following questions is a
Q12: Using email to communicate bad news _.
A)is
Q13: To share some important bad news with
Q14: If your audience is expecting to hear
Q15: One of the goals of delivering bad
Q17: To soften the impact of the bad
Q18: When possible,which method of delivering bad news
Q19: In which stage of the ACE process
Q20: Why are bad news messages challenging to
Q21: When positioning the bad news,what is one
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