Relative to traditional organizations,TQM involves:
I.greater orientation towards product rather than processes.
II.more narrowly focused,specialized individual jobs.
III.viewing suppliers as partners based on collaborative relations.
A) I
B) II
C) III
D) I and II
E) I, II, and III

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) involves a greater emphasis on processes rather than products, which aligns with statement III. Additionally, TQM focuses on involving suppliers as partners to achieve collective success, which is also reflected in statement III. However, statement I is incorrect as TQM emphasizes both product and process improvements. Likewise, statement II is incorrect, as TQM encourages cross-functional teams and job enrichment.

Relative to Traditional Organizations,TQM Involves