Katrina had a difficult choice to make.The Honda Civic and Mazda 3 cars were almost identical in terms of features and styling,but the Mazda 3 was priced $400 less.She decided to buy the Mazda,but the next day reads a Consumer Reports article that says the Mazda resale value will be $800 less than the Honda after 3 years.In terms of conflict,what is Katrina most likely facing?
A) approach avoidance
B) cognitive dissonance
C) caveat emptor
D) avoidance-avoidance

Question

Quizplus · Accepted Answer

Katrina is experiencing cognitive dissonance, which is the psychological discomfort that arises when holding two conflicting beliefs or making a difficult choice. She chose the Mazda 3 due to its lower upfront cost, but the information she learned about the car's lesser resale value conflicts with her decision.

Katrina Had a Difficult Choice to Make