A manager chooses to ignore a rigorous decision-making process and select TV monitor A over monitor B because he trusts company A more than company B.If the decision he made was rational, which of the following is true?
A)The manager should have included trust as a criterion
B)Monitor A is really the better choice
C)The manager must have made a mistake in calculating his weighted criteria
D)Monitor B is really the better choice

Question

Quizplus · Accepted Answer

If the decision was rational, the manager should have included trust as a criterion in the decision-making process. Ignoring a criterion that influences the manager's decision is not a rational decision-making process. Therefore, including trust as a criterion is the best choice.

A Manager Chooses to Ignore a Rigorous Decision-Making Process and Select