Question 1

A disadvantage of a statistical report is that it may leave out _________ measurements of performance.
A)negative
B)objective
C)subjective
D)positive

Accepted Answer

A statistical report typically focuses on objective, quantifiable data and may not include subjective measurements of performance, such as employee satisfaction or customer feedback. Therefore, subjective measurements may be left out of the report, which can limit the overall understanding of performance.

Question 2

Which of the following is an advantage of personal observation?
A)It eliminates perceptual biases
B)It is unobtrusive
C)It identifies factual admissions
D)It is time efficient

Accepted Answer

Personal observation allows the researcher to directly observe and record factual information, such as behaviors and actions, which can be useful in obtaining accurate and objective data. It does not eliminate perceptual biases and may require more time compared to other methods. Personal observation is also not unobtrusive, as the presence of the observer may influence the behavior of those being observed.

Question 3

The first step in the control process is to _________.
A)correct deviations
B)implement concurrent control
C)compare performance against a standard
D)measure actual performance

Accepted Answer

The first step in the control process is to measure actual performance. This involves collecting data on what is actually happening in the organization.

Question 4

The value of the controlling function is seen in three specific areas: planning, _________.
A)protecting employees and protecting the workplace
B)protecting employees and empowering the workplace
C)organising and leading
D)empowering employees and protecting the workplace

Accepted Answer

The answer of The value of the controlling function is...

Question 5

Protecting the workplace is important because organisations face threats from natural disasters and workplace violence.

Accepted Answer

Organisations do face threats from natural disasters and workplace violence, and protecting the workplace is important to prevent or minimize the impact of such threats.

Question 6

Control is the only managerial function that allows managers to make sure that organisational goals are being met.

Accepted Answer

Control function allows managers to monitor progress towards achieving goals and take corrective actions if necessary, ensuring that organizational goals are being met. However, other managerial functions such as planning, organizing, leading are also important for achieving organizational goals.

Question 7

This is the most formal type of performance measurement.
A)Industry reports
B)Oral reports
C)Written reports
D)Personal observation

Accepted Answer

Written reports are the most formal type of performance measurement as they are usually prepared in a structured format and provide a detailed analysis of the results. They can be used to communicate performance information to a wide range of stakeholders and can be kept as a record for future reference. Industry reports and personal observations may provide useful information, but they are not as formal as written reports. Oral reports can be formal or informal depending on the context, but they are not as formal as written reports.

Question 8

A manager measuring actual performance is like a teacher _________.
A)supervising a test
B)helping a student study for a test
C)returning assignment grades back to students
D)grading a test

Accepted Answer

Just as a teacher grades a test to measure a student's performance, a manager measures the actual performance of their employees in order to evaluate their work and make improvements. Choices A and C suggest a more passive role for the teacher, while choice B is not directly related to measuring actual performance.

Question 9

Controlling compares _________ to see if goals are being achieved.
A)standard performance to ideal performance
B)actual performance to planned performance
C)actual performance to competitor performance
D)planned performance to standard performance

Accepted Answer

Controlling involves comparing actual performance to planned performance to determine if goals and objectives are being achieved according to the plan. The other options (A, C, and D) are not accurate descriptions of the comparison made during the controlling process.

Question 10

The more a control system helps an organisation _________, the more successful it is judged to be.
A)help employees achieve job satisfaction
B)meet its goals
C)help employees be productive
D)expand and profit

Accepted Answer

The purpose of a control system is to ensure that an organisation is able to achieve its goals effectively and efficiently. Therefore, the more a control system helps an organisation meet its goals, the more successful it is judged to be. While job satisfaction and productivity of employees are important factors, they are not the primary purpose of a control system. Similarly, expansion and profit are outcomes that may result from the achievement of goals, but they are not the sole indicators of success.

Question 11

The control function is intended to protect the organisation from threats.

Accepted Answer

The control function in an organisation is intended to protect the organisation from various threats such as financial fraud, cybersecurity attacks, legal violations, etc. It involves implementing various measures and policies to ensure that the organisation's goals and objectives are met while minimizing risks and ensuring compliance with laws and regulations.

Question 12

Effective controlling can help managers who are afraid to delegate authority _________.
A)empower their employees
B)set their goals
C)discourage employee participation
D)manipulate the organisation's structure

Accepted Answer

Effective controlling can help managers who are afraid to delegate authority by empowering their employees. Controlling involves monitoring and evaluating the performance of employees, and providing feedback and support to help them achieve their goals. This can help build trust and confidence between managers and employees, which can lead to a more collaborative and productive work environment. By empowering their employees, managers can delegate authority and responsibility, freeing up time and energy to focus on other important tasks.

Question 13

Control is the process of monitoring and evaluating activities to ensure that they are being accomplished as planned.

Accepted Answer

Control is an essential function of management that involves monitoring the performance of individuals, teams, or organizations against a set of predetermined goals or standards to ensure that they are achieving the desired results. Control systems may include financial statements, reports, feedback mechanisms, and other tools that can help managers track progress, identify problems, and take corrective action when needed.

Question 14

The controlling function helps managers protect an organisation's _________.
A)good will
B)assets
C)integrity
D)external environment

Accepted Answer

The controlling function helps managers protect an organization's assets by ensuring that resources are used effectively and efficiently, and that operations are carried out in compliance with policies and procedures. This includes monitoring financial performance, managing risk, and detecting and correcting errors or deviations from plans. While the controlling function may also help protect an organization's good will and integrity, these are typically achieved through other management functions such as planning, organizing, and leading. The external environment is not directly controlled by managers, but they may use controlling measures to respond to changes or threats in that environment.

Question 15

Motivation and leadership are primary parts of the control function.

Accepted Answer

Motivation and leadership are crucial aspects of the control function as they help in guiding and directing employees towards achieving their goals and objectives while also ensuring that they stay motivated and engaged. A leader's ability to motivate and inspire their team can have a significant impact on the organization's overall performance and success.

Question 16

In a brief essay, define and describe the management function of control.

Accepted Answer

The answer of In a brief essay, define and describe...

Question 17

The control management function ensures that _________ in an organisation.
A)goals are set
B)plans are realistic
C)plans are made
D)goals are met

Accepted Answer

The control management function is responsible for monitoring progress towards goals and taking corrective action if necessary to ensure that goals are met. While goal setting and plan making are important functions of management, they are not specific to the control function. Therefore, option A, B, and C are not the best choices.

Question 18

A major part of the controlling function of management is to _________.
A)inspire employees to achieve goals
B)correct performance problems
C)formulate strategies
D)hire the best employees

Accepted Answer

The controlling function of management involves monitoring and measuring performance, comparing it to established standards, identifying deviations, and taking corrective actions to address problems. Therefore, option B, "correct performance problems," is the best answer. The other options (A, C, and D) are part of other functions of management (motivating employees, strategic planning, and staffing, respectively).

Question 19

MBWA stands for management by _________.
A)watching around
B)walking around
C)work action
D)written action

Accepted Answer

MBWA stands for management by walking around, which means regularly visiting and observing employees in the workplace to stay informed about their work and to build relationships with them. It allows leaders to understand the challenges employees face and to offer support and guidance as needed.

Question 20

An effective control system reduces managers' need to empower employees.

Accepted Answer

An effective control system does not reduce managers' need to empower employees. In fact, a well-designed control system should include employee empowerment as a key component, enabling employees to make decisions and take ownership of their work, which ultimately leads to better performance and outcomes for the organization.

Quiz 13: Foundations of Control

A disadvantage of a statistical report is that it may leave out _________ measurements of performance.

Which of the following is an advantage of personal observation?

The first step in the control process is to _________.

The value of the controlling function is seen in three specific areas: planning, _________.

Protecting the workplace is important because organisations face threats from natural disasters and workplace violence.

Control is the only managerial function that allows managers to make sure that organisational goals are being met.

This is the most formal type of performance measurement.

A manager measuring actual performance is like a teacher _________.

Controlling compares _________ to see if goals are being achieved.

The more a control system helps an organisation _________, the more successful it is judged to be.

The control function is intended to protect the organisation from threats.

Effective controlling can help managers who are afraid to delegate authority _________.

Control is the process of monitoring and evaluating activities to ensure that they are being accomplished as planned.

The controlling function helps managers protect an organisation's _________.

Motivation and leadership are primary parts of the control function.

In a brief essay, define and describe the management function of control.

The control management function ensures that _________ in an organisation.

A major part of the controlling function of management is to _________.

MBWA stands for management by _________.

An effective control system reduces managers' need to empower employees.