Marketers are finding that cross-selling services and products to existing customers is less expensive than trying to find new customers for these same services.
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Q19: Over-the-counter selling usually requires the customer to
Q101: The steps in the sales process follow
Q102: Qualifying is essential to determining whether a
Q103: Consultative selling may involve hiring salespeople who
Q104: Sales and marketing personnel usually staff the
Q106: The personal-selling situation in which the salesperson
Q107: Technology has streamlined order processing, resulting in
Q108: Listening and using problem-solving skills to meet
Q109: To be considered a qualified candidate, a
Q110: Providing information and technical assistance without any
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