Rules that dictate the dos and don'ts of employee behavior relating to areas such as productivity, customer relations, and intergroup cooperation, are characteristics associated with an organization's:

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Regardless of how the term is defined, a number of important characteristics are associated with an organization's culture. These have been summarized as:1. Observed behavioral regularities, as typified by common language, terminology, and rituals.2. Norms, as reflected by things such as the amount of work to be done and the degree of cooperation between management and employees.3. Dominant values that the organization advocates and expects participants to share, such as high product and service quality, low absenteeism, and high efficiency.4. A philosophy that is set forth in the MNC's beliefs regarding how employees and customers should be treated.5. Rules that dictate the dos and don'ts of employee behavior relating to areas such as productivity, customer relations, and intergroup cooperation.6. Organizational climate, or the overall atmosphere of the enterprise, as reflected by the way that participants interact with each other, conduct themselves with customers, and feel about the way they are treated by higher-level management.

Rules That Dictate the Dos and Don'ts of Employee Behavior