Who among the following defined the concept of a luxury hotel in the 1890's
A)Dr.W.Edwards Deming
B)Philip Crosby
C)Caesar Ritz
D)Joseph Juran

Question

Quizplus · Accepted Answer

Caesar Ritz is credited with defining the concept of a luxury hotel in the 1890s through his work at the Savoy Hotel in London and later the Ritz Hotel in Paris. Dr. W. Edwards Deming, Philip Crosby, and Joseph Juran are associated with quality management and not the concept of luxury hotels.

Who Among the Following Defined the Concept of a Luxury